Foreign customers who stay in Korea for less than 6 months and have no income in Korea are eligible for tax refund service from shopping purchase.
Simply follow the below steps to receive your tax refund.
Step1. Get your tax refund forms
When you purchase more than KRW 30,000 at Galleria dept. luxury hall, you are qualified of VAT refund. After shopping your items, please visit ‘Foreigner Service Center located on 5F in Luxury Hall West with your purchased goods, receipts and your own passport. Then you will receive a tax refund form and fill out your form with name, nationality, and passport number. Some brands/merchants may issue tax refund form directly at store, so please confirm sales staffs when you shop in advance.
Step2. Validate your tax refund forms (At International airport/port)
Validate your tax refund forms/slips by presenting your tax refund forms with items, receipts, and passport to Korean customs office when you departure at Incheon International airport.
* Please be noted that your forms/slips are valid for three(3) months from purchase date.
Step3. Receive tax refund
After validation and immigration, please visit tax refund office (T1 office, 3F by Gate 28 / T2 office, 3F by Gate 249, 253) to get refund amount back in cash, or via credit card, mobile payment(WECHAT and Alipay). Refund methods depend on your choice and operation hour of this office is 24 hours.
* Gimpo international refund office is located on 3F by Gate 36.(07:00 ~ 20:00)